Information you provide directly: your name, email address, phone number, company name, and any details you submit through our quote request, contact, or subscription forms.
Information collected automatically: basic access data (such as IP address, browser type, and pages visited) used for security and site improvement. We do not use this to build advertising profiles.
We use your information to respond to inquiries, prepare and manage quotations, fulfil orders, and provide product or service updates you have requested. We may also use it to meet legal and regulatory obligations and to improve our website and services.
We apply appropriate technical and organisational measures to protect your personal information, including encrypted transmission (HTTPS), access controls, and data minimisation. We do not sell your personal information, and we do not share it with third parties for marketing purposes.
We share your information only where necessary: with freight and logistics partners to deliver your order, with service providers that host or maintain this website, and where required by law or to protect legal rights. These parties are required to handle your information confidentially.
We retain your personal information only for as long as needed to fulfil the purposes described above, including maintaining records for legal and regulatory requirements. Records of business inquiries are retained in line with our internal document-retention practices.
Depending on your location, you may have the right to access, correct, or delete your personal information, to withdraw consent where processing relies on it, and to object to certain processing. To exercise any of these rights, contact us at info@cosmpack.com and we will respond within a reasonable time.
Our website uses minimal cookies for essential functionality (such as form security). We do not use tracking or advertising cookies.
Your information may be processed in, and transferred to, the country where our servers and business are located. We take reasonable steps to ensure your information is protected in line with this policy wherever it is processed.
For privacy-related inquiries or concerns, contact us at info@cosmpack.com or by mail at JUMBO China, No.88, North Caoxi Road, Shanghai, PRC.
